Its boss apologises after customers were left to wait an average of 20 minutes for calls to be answered.
from BBC News - Business https://ift.tt/3sLwWin
Thursday, January 21, 2021
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» Premium Bonds operator NS&I 'must work hard to win back customers'
Premium Bonds operator NS&I 'must work hard to win back customers'
Train drivers accept pay deal to end strike action
Aslef said 96.6% of its members who voted backed the deal, marking the end of long-running strikes. from BBC News https://ift.tt/LxCn1G9
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